Core Essentials
Perfect for companies looking to improve professionalism and customer service quickly.
Includes:
- Discovery Weekend Observation (CEO onsite for peak shift analysis)
- 1-hour leadership consultation with summary of key risks
- Digital New-Hire Training Kit:
- Welcome video
- Appearance & professionalism standards
- Safe vehicle handling walkthrough
- Damage protocol overview
- New Hire Certification Quiz
- Printable SOP overview & onboarding checklist
- 30-minute follow-up support call
✅ Best for:
Startup valet companies, hotels/hospitals with 1–2 attendants, or seasonal staff refresh
Team Tune-Up
A hands-on training session to reset your team, elevate service, and install key operational systems.
Includes everything in Tier 1, plus:
- Full 1-day onsite training for staff (up to 10 employees)
- Staff coaching: customer service, guest flow, team communication
- Customized SOPs based on your venue and service type
- Live team role-playing & scenario drills
- Valet Lead coaching session (1-on-1)
- Leadership improvement worksheet for follow-up
- 2 post-training check-ins via Zoom
✅ Best for:
Hotels, hospitals, or venues with active valet operations and ongoing challenges
Full Operations Overhaul
A 30-day engagement to reset leadership, retrain staff, and install systems that stick.
Includes everything in Tier 2, plus:
- 30-day implementation plan with weekly support
- Onsite observation and embedded training over 2 weekends
- Lead/supervisor coaching and accountability mentoring
- Custom Valet Operations Manual (PDF + editable template)
- Setup of training tracking tools or digital training log
- Branded Valet Professional Certification for your company
- Final progress report + leadership review session
✅ Best for:
Valet operations under pressure from negative reviews, high turnover, or inconsistent service
💬 Optional Add-Ons
Quarterly Refresher Training
Ongoing training sessions to maintain standards and introduce new team members
Team Lead Leadership Pack
Advanced leadership training materials specifically designed for valet supervisors
Full SOP Document Buildout
Complete standard operating procedures documentation beyond core materials
Recruitment Assistance & Screening Tools
Help finding and screening qualified valet staff for your operation
💰 No-Risk Commitment
We offer a simple value guarantee:
Performance Guarantee
If you don't see measurable improvement in customer feedback, employee performance, or internal accountability within 90 days, we'll continue working with your team until you do—at no extra cost.
Ready to Invest in Excellence?
Choose the training package that fits your needs and budget. Every investment includes our no-risk performance guarantee.
Get Your Free Consultation Call (555) ECHELON